Please contact me at (248) 933-1191 or lunamassagemi@gmail.com if you cannot find an answer to your question.
Yes. I have begun to sell gift certificates again. To purchase a gift certificate, please text me at (248) 933-1191 and I will send you a link to pay via Venmo. Once I receive your payment, I will email the gift certificate to you and you can print it at home to give it to the recipient.
I am a solo therapist private practice and do not have office staff to answer my phone. I ask that you please book using my online booking at Vagaro.com/lunamassagemi. If you are having issues booking online, please send me a text message to request an appointment. I will respond to text messages within 24 hours. New clients will still be required to put a credit card on file if they book via text. Please note: I am often booked 2-3 weeks out but you can ask to be put on my waitlist to be notified if I have an opening due to a cancellation.
My office hours vary but I typically see clients Monday - Saturday with morning, afternoon and evening hours. Please visit Vagaro.com/lunamassagemi to see my current schedule of open appointments or send me a text message with your request. Please note that I am closed on Sunday. Any texts/calls received on Sunday, weekdays after 7:00 p.m., or Saturday after 4:00 p.m., will be answered the following business day.
I require a minimum of 24 hours notice to cancel or reschedule your appointment so that I can try to get another client booked in your place. If you do not give me 24 hours notice, you will be charged a $35 late cancel/reschedule fee. If you choose not to show up for your appointment, you will be charged 50% of the session fee. All cancellation fees are required to be paid before you will be allowed to book another session.
Health and Wellness Policy
The health and safety of all clients as well as my health and that of my family are my top priorities. To ensure a safe and comfortable environment for everyone, I kindly request that you reschedule your appointment if you are experiencing any signs of illness including but not limited to fever, cough, sore throat, body aches, chills, rash, diarrhea, vomiting, or any symptoms associated with contagious conditions including the common cold.
Notification:
Please notify me as soon as possible if you need to cancel or reschedule your appointment due to illness. I appreciate at least 24 hours notice whenever possible. If more than 24 hours before your appointment, you may cancel/reschedule online otherwise text me at (248) 933-1191.
Rescheduling:
I am happy to reschedule your appointment to a later date when you are feeling better. There will be no cancellation fee for appointments rescheduled due to illness, provided I am informed promptly. If you arrive at your appointment exhibiting any symptoms of illness, your appointment will be cancelled and you will be sent home. Your appointment can be rescheduled at a later date when you are feeling better.
You may reschedule or cancel your appointment up to 24 hours in advance online at Vagaro.com/lunamassagemi or you can send me a text message. If it is less than 24 hours in advance, you will only be able to cancel via text and my cancellation fee will apply.
No. My office is not open to the public. I see clients by appointment only and rarely have same day appointments.
No. Couples massage require 2 therapists and I am a solo therapist private practice.
Yes I do! Parents are required to be in the treatment room for the entire session with children under the age of 16. Adolescents 16-17 years old may be able to be in the treatment room without their parent if they and the parent consent but it will be determined on a case-by-case basis. Parents will need to complete the intake form on behalf of the minor and also sign a parental consent form.
Your modesty and comfort are extremely important to me. Undress to your comfort level. Most women and men will remove everything but their underwear. You will be covered during your session with a sheet and blanket and the lighting in my treatment room is dim and relaxing.
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Michigan License #7501014006
Florida License #95450